Testimonials

These are some of the testimonials we have received from our feedback questionnaires we send out. We read each and every one of them and take on board your comments as we are always looking to improve our website and service.

I love the website and spend time looking at the sad little faces waiting to be adopted.... have to log off to stop me adopting more. Veronica, adopter of Au Lait & Ernie

The Fat Fluffs website is by far the most appealing, professional-looking, easy to navigate adoption site I have come across. The personal touches make it really stand out. Carol, adopter of Twombly

Even in the short time that I've been visiting the website I can see that a lot of work has been put into steadily improving the range of content. It's very easy to use, includes lots of useful information and is frequently updated. Nicky, adopter of Yantse

Your website it very good. Informative and friendly, just like you! Heather, adopter of Mumbles & Lita

I have always have received excellent communication with everything from adopting to buying from the website. I still have frequent contact with Fat Fluffs and I feel that they are always there when you need them. Amy, adopter of Thursday, Nuggets, Skye and Florence

E-mailed back quickly when I was interested in adopting and was very helpful, answered my questions and replied quickly when I was asking for updates on the adoption process. Very friendly and helpful people. Emily, adopter of Aimee & Sara

Excellent communication from the very first time I inquired about adopting right up to the end of the process. Very quick replies to my emails. Judith, adopter of Clara

Great. Friendly, very informative and staff were very knowledgeable. I have dealt with a few rabbit rescue centres over the years and you were the best! Louise, adopter of Ferdy, Woody, Safi & Bluebell

I think it's great that Fat Fluffs takes such care before releasing any bunnies for adoption. Dianne, adopter of Robbie

Got lots of good advice before proceeding with adoption. No pressure put upon us to proceed if we didn't want to. Everyone really friendly and lots of support given. Gill & George, adopters of Tia, Mia & Freddy.

Your homechecking is excellent - all geared towards making sure the bunny goes to a loving home.  Karen, adopter of Cheerio

The only thing I can do is praise Fat fluffs. You are fantastic. Our adoption process was wonderful especially the bonding which was a great help. Minstrel and Snoopy are extremely happy together and Minstrel has come on leaps and bounds. Emma, adopter of Minstrel

The homecheck was thorough and gave me a chance to ask questions. The criteria was very clear and it was clear that the bunnies best interests were a priority. Amy, adopter of Emmet

I know Fat Fluffs are always there if I happen to need any support whatsoever, and no question is too small. Jesse, adopter of TicTac & Dill

We were not confident about bonding and were very glad someone could do it for us. We learned a lot and might feel able to do it ourselves in the future. We also felt the bunny open day(Love your Bunny) where our bunnies could have nails clipped and be seen by a vet was useful. Kathy, adopter of Elisa

The bonding service is fantastic! I was quite apprehensive beforehand but the whole thing couldn't have gone more smoothly. Jo was really patient with my barrage of questions (before, during and after) and was always on the other end of the phone if I needed her. Nicky, adopter of Yantse

I know you are always there for advice and help, and you care for each and every bun that make it to your doors. Fiona, adopter of Lochie

Best thing we ever did was 'finding' Fat Fluffs. All my family, friends and colleagues now know about Fat Fluffs and the work you do! We will keep spreading the word. Gill, adopter of Archie.

I have recommended you to several people who have talked about owning a rabbit and said how thorough and professional the process of adoption is. I do my best to spread the word. Gerald, adopter of Steffani

 

Telephone: 07737 218035. E-mail: team@fatfluffs.com
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